Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Time

Estimated delivery times are:

  • United States: 5–10 business days

  • Canada: 7–14 business days

  • United Kingdom: 5–10 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 7–15 business days

  • Rest of the World: 10–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the selected shipping method.

We may offer free shipping on qualifying orders or during promotional events.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately, and we will do our best to update your order before it ships.

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us within 7 days of the delivery date. We will work with the shipping carrier to help resolve the issue.

Delayed Shipments

While we strive to deliver all orders on time, unforeseen circumstances such as severe weather, customs inspections, or carrier issues may cause delays. We appreciate your understanding.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We are happy to assist you.